Tag Archives: line issues

Trouble with phones!

Hey guys,

Anyone else having issues like this?

My parents switched to TalkTalk about a year ago because they can call me in the US and relatives in Australia for free plus they get broadband internet. For the last six weeks their service has been useless to nonexistent. They received a letter saying their service would go out for a few hours while the lines were upgraded and nothing has worked since. No dial tone. Cut off after a few minutes. Today we tried to chat and gave up after 6 tries to connect. I also get a message saying their line is busy when they aren’t even using it.

They tried calling customer service and were told that the line was fine, they needed to recharge their fine and there was nothing TalkTalk could do. They even got cut off during the call to Customer Service but were still told your line is fine.

Anyone else having these problems recently?

Let us know 🙂

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