Tag Archives: gaming

Cable connected to wireless?

Hey guys! My wireless setup is via an adapter on a system at home set to Access Point. I then use ICS from the wireless adapter to connect to Talk Talk’s network. Needless to say I don’t have a fancy router :).

But, my guess is someone knows how to do this without shelling out 25 pound to Geek Squad?

Have a read and see if you can help!

Hello there Mr. Hell. My name is Abbey and I’m the daughter of an existing Talk Talk customer, and I wish to tell you my trouble.

Today my dad and I spent the afternoon feeling frustrated, annoyed and quite angry. Infact there was a point when I felt like smashing my computer up with a sledge hammer, a feeling in which I’m sure all computer owners have experianced at some point.

But anyway here’s why:

I recently got a Nintendo DS for my birthday, and couldn’t wait to get set-up on Wi-Fi connection, believing that it would be relatively straight forward. (I should have known better!!)

I mean I have all the equipment I need: Internet, Wireless Router, a DS and Windows XP, and finally a compatible Wi-Fi game.

I’ll get to the point, our wireless router (purchased from Talk Talk) is currently set up with the cable connected setting, but to enable Wi-Fi connection, we need to change it to the Wireless setting. Not sure of how to do this, we turned to Talk Talk for help, so we rang their helpline. Before getting anywhere, we were transferred to 3 different help sections after only explaining our problem.
Finally though, it seemed as though help was at hand, it looked promising!

The help service that we were talking to now, was called Geek Squad and they said they could easily help us change our router to the wireless setting BUT!!!…….

………It was going to cost £25!!! £25 just for a set of instructions? Talk about being ripped off, it’s diabolical!!

So let’s summarise my problem here; My dad and I spent an afternoon trying to get help on how to make our router wireless, when it’s supposed to be wireless anyway, we phone TalkTalk up and get transferred all over the place, when the number we first rung up should have been able to help us out. Then when help is finally available, we find out it’s going to cost us an arm and a leg to get it. Talk about bad service!

Anyway we gave up on Talk Talk for help on this matter in the end, and we certainly weren’t prepared to pay that £25. So I turned to the internet for further help and I stumbled onto your website. On there, it was nice to see we weren’t the only ones going through this ‘TalkTalk Hell’!

I’m sorry this E-mail was miles long, I never intended it to be this long winded, thank you very much for your time. I really appreciate it. Goodbye, take care.

Thanks for your lovely e-mail Abbey. Hopefully someone will have an answer.

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Bandwidth capping at 30GB instead of 40?

This has the potential to be a real issue for gamers.

All right I want my position made clear. I am a 17 year old student and loves gaming through Xbox Live. Now for the story. Oh, and I love the website and I officially hate talktalk.

At the last week of July, my internet got capped/throttled this interfered with my Xbox Live, my media capabilities i.e. streaming media. At first I thought “Oh I hit the internet 40GB cap somehow, it was only days from August so I waited until 5th August. No change. I phoned up TalkTalk. I’ll give you a run down of the conversation after a 40 minute wait on hold. I asked what was going on and it seems that they have throttled my internet since I hit 30gb not 40gb in the contract. I was like hang on I pay to have a 40Gb limit not 30. They said it was to be fair to everyone who uses the internet service. Angrily I accepted, I asked when will service be resumed. At the end of the billing month. September!? Yes. I cursed the night away.

Now its the 10th of September and internet is still capped, I have called TalkTalk 26 times in 10 days trying to get my internet working again. I never get a straight answer. Some say its the exchange, modem, cables, telephone, micro filters anything but them!! I ranted to tech support today, they said they’ll put me through to an engineer or live support or something. Call back in a few hours since hold time is very long, he wasn’t authorised to let me hold. I agreed to wait. Called back a few hours later and found that they have no idea what I was talking about with an engineer even though the other guy said they’d make a note of it on my account. They then said the connection is perfect on their end, my PC was to blame. Right. I was angry beyond belief, I stressed the fact that ever since I was capped my internet was broken thanks to THEM!!! “Nope, nope, the connection is perfect our end, its your problem” I am quoting an Indian woman here!!

I plan on grilling TalkTalk again tomorrow. I will not let them sleep, when the contract ends and I kid you not, I would prefer Dial-up with AOL!!! That is how ticked off I am. If you do talk with TalkTalk, give them hell son, or I WILL SUE TalkTalk!!!

Liam’s issue is resolved now but I was curious if anyone else had trouble with early bandwidth caps?