Get help with 3rd party routers?

One of the most popular articles on this site is the one detailing the Dr. TCP MTU fix for certain websites. Most of the time it seems to work. Sometimes though, sometimes your broadband laughs at you. (Not, from what I understand, unlike some of the employees of CPW.)

As a side note, employees of the Irlam site. I’ve heard it all before, say something constructive or… shoo off.

What happens after the MTU tweak?

Darren still can’t upload.

I have canged the MTU setting to 1400 on my Belkin router and used DRTCP021.exe to change my computer to the same setting (as I was advised) and still I can’t upload anything. The packet activity is ZERO on the upload. Please help anyone!!

Clark saystry 3rd line…

Hopefully tweaking that MTU value should work for most people. The key with 3rd party router support is to stick to your guns and insist on going to 2nd line support. Admittedly they’ll pretty much tell you straight away that they don’t support 3rd party hardware, but they’ll have a willingness to help you out and have a facility to put you through to a 3rd line(!?!?) which is in the US, but free and will deal with anything and stick with you until your problem is resolved.

Any ideas? Could it be throttling?

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3 responses to “Get help with 3rd party routers?

  1. I HAVE JUST SIGNED UP FOR TALK TALK BROADBAND. I WANT TO USE IT WITH MY MACBOOK AND LINKSYS ROUTER PLEASE TELL ME IF THIS WILL WORK OUT
    MANY THANKS
    A EXTREMELY WORRIED SOON TO BE USER

  2. MTU of 1432 is best, and is what we set TalkTalk modems/routers to use by default before shipping them.

  3. 1432 is indeed the default for the TT network, but I’ve found, particularly with these Belkins, that 1400 works much better. Not only does it improve the connection but it forestalls potential problems with sites using HTTPS.

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