What’s your opinion on this claim?
Remember, as of about 6 months ago the most common complaints were:
1. Billing mistakes
2. Long waits for service (or non-existent service)
3. Trouble cancelling/moving service
4. Frequent connection drops
5. Extremely long hold times
6. Uninformed staff
Carphone Warehouse is to push for more broadband business after claiming a “significant” improvement in its customer services.
The group has been the subject of many complaints after struggling to deal with “unprecedented” levels of demand for its TalkTalk broadband offer, which provided free internet to customers paying £20 a month for a landline phone.
Is this true or more BS?
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