No solutions yet, or at least that I know of. I did a little ping test to smtp.talktalk.net last night. Lots of dropped packets and some time outs. That could be indicative of a network problem but could also just mean there was a lot of traffic.
But here’s a rundown of what we’ve received so far.
mail.talktalk.net is at 126.96.36.199
It Pings ok but receiving mail is very spasmodic.
Also tonight the webmail interface seems to be down too (http://Webmail.talktalk.net 0n 188.8.131.52 which can also be pinged)
Better in the mornings? Could it just be the mail servers are suffering under the weight of their customers?
We too have just started (this week) having a problem receiving email through talktalk. I have found we have been able to receive this morning ( but not tonight) perhaps this is because it is less busy or perhaps it was just a lucky connection!
If it wasn’t so damned expected that Talk Talk would blame the user, it would be tragic.
I, like quite a lot of people by the looks of it, have had awful problems recieving mail this week. To start with it just seemed to be post 4pm (funnily enough about the time most school kids get home and check their mail) but today it has been down most of the day. I have tried through my mail client and also directly through a browser and when I try to connect on the browser I am told I am using the wrong username or password I AM NOT, ITS A PROBLEM WITH TALK TALK’S SERVER!!! I am at the end of my tether after 6 months of TalkTalk hell, I just wish my husband hadn’t just painted his van and used his talk talk email address!
More confirmation of AM: Ok, PM: Not so good.
The Talktalk mail servers have been up at best intermittently in the last few weeks. After midday it always gets worse. The last couple of days however it has been impossible to contact Talktalk’s webservers at any time in the evening. They really are the most incompetent company I have ever come across, with the worst customer service. Dunstone should be ashamed of himself.
Ahhh, this is sad :(. Now is a bad time of year for e-mail to go on the fritz.
I have having the same trouble with talktalk email.
Ok through day evening not a chance.
It use to be no trouble at all till this last week now its every night.
Very annoying at this time of the year when i use email to contact the kids regarding mother christmas box.
I had similar problems until I did what the screen says: send an email to yourself – BUT not those spanking new accounts you create – the overall account based on your phone number – email@example.com
Power cycling the router helps?
Yes I would like to echo the comments of these other people.
I have found that most times I can’t get my mail, powering down my router and the rebooting will often let me connect.
The only difference I can see is I generally get a new Gateway address.
I’m not sure it will help you guys now, but if you’re new to this whole troubleshooting thing, have a read through the e-mail primer.
More as I get it!
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