For the NetGear users, try the below:
1. Adjust MTU. There’s a link on that post that will guide you.
2. Check CHAP and settings against the first NetGear round up post. You may need a firmware update.
3. Try the new settings in this post!
4. Try the beta firmware (Thanks chrs!) Mind you, I’m totally not liable if it hurts your router. Ok?
However, none of this may matter if you are part of the LLU group.
Issues from Michael:
Please can someone help me as I have no idea about routers and networking. It all started when a friend recommended the Netgear DG834GT wirleless router. I purchased one and plugged it in instead of the speedtouch that TT supplied. I clicked on the setup wizard and hey presto the thing worked. In fact I remember saying to my wife that it was easier to setup than the supplied modem (how I now regret saying that!). Everything was fine and I managed to get past the router dropping out every five minutes by switching my screen saver off and setting the monitor to switch off instead. That was until about 10 days ago. While connected at 576Kbps, the internet light went off which I thought was a problem with the ADSL line/exchange. I waited 24hours and still nothing. Before spending an obscene amount of money on the TT support line I tried the supplied modem. To my suprise this worked fine and still is. I therefore thought the 834 was faulty. I took this to a friends house and plugged it in to his BT line running Wanadoo as the ISP. Withing 30 seconds the nternet light illuminated and stayed on and connected perfectly. Therefore encouraged that the DG was working properly I swiftly took it home and plugged it in. You have guessed it nothing, nadda to this day the internet light will not come on yet the speedtouch works? I have changed filters, phone sockets, cables but still nothing. As I said I have never used a router before now especially a wireless one and have no ides but this just seems really really strange! How come a cheap inferior USB modem works but the expensive well reviewed one struggles. Has anyone got any suggestions as I am baffled?
LLU/NetGear combo example from Darren
Having the same problem with my DG834GT. Dropping the internet connection all the time and running very slow when running. Problem only started when upgraded to 8Mb. Have talk to Netgear Tech support they mess around with the setup tried MTU 1458 now changed to 1400 still no better. TalkTalk would not help as said they do not support any other router except Belkin. Has any one found a fix?
Firmware update didn’t work for Nehal:
well..guys, it didn’t work inspite of NETGEAR replacing the DG834G unit twice with a firmware thats has not been out officially!
I have finally managed to get a FREE brand new upgrade to DG834G-V3 router. Since it could be either a Firmware or an ISP issue, I have also sent a direct email to B. Richardson @ TalkTalk for further investigation just in case there any problem @ their end.
I am now waiting for the last one month to go online. I hate TalkTalk or should I say less Walk Walk !!! :o(
Some detail from chrs
Sun, 2002-09-08 12:00:27 – Initialize LCP.
Sun, 2002-09-08 12:00:27 – LCP is allowed to come up.
Sun, 2002-09-08 12:00:31 – CHAP authentication failed
Sun, 2002-09-08 12:00:31 – LCP down.
I had been a talktalk 1MBit customer for a while, and these problems only started when I was switched over to the ‘free broadband’ 8MBit service. I understand that’s a technically completely different service, and that my DG834Gv2 might not be compatible any more. (the old USB modem still works)
Would love to try beta firmware for the router – where do I get that? it’s not on the regular Netgear support page.
Norman can’t get anything to work:
i’ve tried 3com, belkin and netgear routers with all poss settings, NOTHING works, stills dropping connection. The problem is with talktalk but they say that they can’t help us folks with routers. Their advertising claims that routers can be used!!
A case for the lawyers I guess
Joe’s back! And his NetGear doesn’t work with the upgrade:
Netgear DG834Gv2 – Has anyone got this router to work with talktalk new 8mb service (firmware 4.01.02.00, v3.01.25)
I was upgraded to 8mb 23/20/06 and router keeps dropping, tried all the good stuff suggested on this site. Can anyone recommend a wireless router and version number that works with 8mb .
talktalk speedtouch modem works, phone line doesn’t work (no dial tone) but the phone is the least of my worries.
He also comes with a tip!
quick question – is anyone running Netgear DG834Gv2 with v3.01.31.
I have seen lots of posts on an Australian forum which says it fixed constant drop problems on ADSL2 lines.
Something that worked for Cjdinc
I have a Netgear DG384G wireless router with the following settings that works with TalkTalk
Encapsulation – PPP over ATM
DNS -Get automatically from ISP
MUltiplexing Method – VC-Based
Let me know how it’s going!
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