Customers tired of hype has a run down of things that us little customer types are afraid of. Carphone Warehouse’s “free broadband” is included.

Then there is the ‘free’ broadband offered by Charles Dunstone’s Carphone Warehouse group. Certainly if you can fight the queues to get one of his broadband connections, they are free.

But you qualify only if you pay a one-off connection fee of £29.99 then £20.99 a month for a Carphone telephone line.

Not exactly ‘free’ then –and that is after the company has been rapped over the knuckles by the Advertising Standards Authority.

Connection fee of 29.99? Glad I got in there when I did. No connection fee for us!

Let’s be clear, public is tired of hype

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