So, technical support’s new strategy is to tell customers to get to a new ISP. That’s possibly the best advice I’ve seen on this blog. Have a read:
In also spent hours hanging on to speak to someone in India who eventually told me to get broadband from someone else. Basically I had everything working fine on my NetgearDG834GT, it worked fine using ethernet on one w2o00 pc and using airport on my ibook.
Thursday night it went off, after numerous phonecalls they eventually said it could be something to do with being on superfast 8mb and that they rented mt bt line from bt and that there could be work going on. They also gave me the router settings but I cannot see where to check that CHAP is being used. Also they said that the primary and secondary i.ps had to be set to
DNS Primary: 18.104.22.168
DNS Secondary: 22.214.171.124
I have checked everything a thousand times, nothing works, I hate them
You’re not alone Paul
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