Billing, billing, billing. I understand. At the end of the month my bank account is emptier than my birthday tub of Cherry Garcia. It’s pretty sensible to want to put your direct debit at the beginning of the month. Less hassle for everyone right?
have been on the phone now for 2 HOURS!! arrrrrrgghhhh
all i want to do is move my direct debit date forward by 2 days, so it coincides with the start of the month instead of the end of the month – for obvious reasons!
but can i find anyone who can make that change???!!!!?!?!????!!….. no
being passed from pillar to post, think i’ve spoken to someone from every department.
it seems the only person who can do anything is charles dunstone himself :o/
stupid way to run a business, oh and now the serious complaints team (there are 4 people for the uk – internal phone numbers only, nobody can actually phone them from outside) they cant take any calls until 2.30…..
Can anyone help Suzanne?
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