For those of you who have had issues after work was done on your exchange, read through ADSL guide’s article.
The monthly update from the Office of the Telecoms Adjudicator has been published, which shows that the UK now has in excess of 735,000 LLU lines. The total in the previous month was 673,000. The full report can be found on http://www.offta.org.uk.
The report raises concerns about issues like Right First Time delivery, which can be seen on our forums with the number of people migrated onto an LLU platform by their provider who subsequently have issues with their connection. Sometimes these issues are LLU based e.g. to do with the work carried out by Openreach or the LLU providers own kit, but very often it is the teething problems of moving from a fixed speed to a rate adaptive service. For many the rate adaptive up to 8Mbps ADSL services work well, but most seem to suffer a few more disconnections than is normal in the first day or so. Where service providers are moving customers in bulk to an LLU platform this can result in people reporting faults when its just bedding in issues, as they may not have been aware of the switch over date.
Worth a read.
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