Ok. I know that a lot of the elderly aren’t that technologically inclined. But to demand that your customers have to have a child nearby to sign up is a bit… yeah. I mean, surely customer services should be able to explain the Terms and Conditions to anyone?
CARPPHONE WAREHOUSE seems to have a policy of banning the elderly from its broadband services.
The Daily Mail claimed that Carphone Warehouse is demanding that the over 70’s are accompanied by a child to explain the small print in the contract.
The Mail cites the case of Shirley Greening-Jackson, 75, who sits on the boards of several charities who was refused a broadband connection because she was too old.
Check out the Inquirer
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