Alas, this time it’s not Talk Talk but Tiscali causing trouble and trepidation for customers:
I am moving from tiscali to talk talk, About a 2 week before I signed to Talktalk, I got a letter from Tiscali, that “to improve my service” they where doing some work at the exchange and my phone and broadband my be off for up to 2 hrs. My phone was off for about 5 days (broadband came back on after 2 days, broadband but no phone – strange).
When I needed to get a MAC code so that I could switch, Tiscali told me that could not give the MAC code because they updated me to a LLU. I said I never asked for that, they said ‘oh well’. Looks like I am going to have a bit of down time and move back to dial up – can’t wait
Any tips on how to get Jimmy off Tiscali and on somewhere else? Talk to him
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