You guys that were transferred from OneTel to Talk Talk probably want to have a skim through this:
We have been trying to get answers from Talk Talk/ OneTel since Talk Talk acquired OneTel. OneTel has been dishonest since it started up in business. As soon as Talk Talk took over, without warning us it reduced the free call period from 1800/0800 to 1800/0700 hours and the following month to 1800/0600 hours. We have been trying to give OneTel all our busines and to break free from BT/AOL (UK). It ignores out letters of complaint and continues to defraud us.
I’m not sure why they would make 6:00 am peak times? Very odd. I can’t think of many who think that’s a good time to jump on the phone and call everyone they know. Usually I’m sound asleep around then… and sometimes just going to bed.
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