In the olden days the technology worked fine. A bit slower than the ultimate speedy Internet of the future but at least people could make phone calls.
My Mum has had no fixed line phone connection at all for the past 6 days thanks to the local loop unbundling TalkTalk is doing in her area (KT12). She was a OneTel customer and when Talk Talk took over, her phone and internet connection were working OK. Recently she got a letter informing her of the upgrade, but it only suggested a very short downtime of approximately 30 minutes.
Via mobile phone we do find Talk Talk customer service answer quickly. Inititally they said that BT have a 48 hour period for solving the problem, but this has long since gone. Talk Talk is just blaming BT for the problem and seem to have no idea when it will be solved.
Hey Mark, this is a bit after the fact. Did it get resolved? Talk to Mark
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