Edward sees the edifice of bad service

Another mobile post. I’m in the market for a new one and I’m probably going to avoid Carphone Warehouse at all costs, even though they’re a 5 minute walk from my office. I’d rather risk the slightly frightening nature of couriers or Royal Mail than the potential to be tortured even more.

Edward’s tale:

i have been waiting 3 weeks for my contract-insured mobile to be repaired. i took out insurance so i wouldnt be without a phone! what a joke. moreover u cant ring the store and if i go in i usually end up waiting an hour and r then told hard cheese we r out of stock give it another week.

worse still i took out contracts with broadband and landlines through talktalk and despite paying them for 3 months i still dont have broadband. the carphonewarehouse r a serious nightmare and i pity anyone unfortunate enough to have taken out contracts with them

Talk to Edward

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