Oh hooray! Yay for Ofcom. Could this be a salve for some of Talk Talk’s wounded service beast?
The telecoms and media regulator has identified the broadband-switching process as a potential barrier to competition. It has been considering ways to make the process easier for the 5 million UK consumers looking to switch supplier. The regulator said switching suppliers had proved effective in most cases, but the problems some consumers encountered had been “serious and disruptive”.
You’re damn right it’s been disruptive. MAC troubles anyone?
Independent: Ofcom to crack down on delays in broadband switching.
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