I think you’re right Richard but sadly the snarling hydra that is Talk Talk will probably not even be useful enough to drag in tourists. Good to hear you eventually got somewhere.
Confused? Go here first.
None of you will believe this but I got 3 phone personal calls from Talk Talk customer services yesterday evening. I think writing to Charles Dunstone helps but he has probably got a dedicated team fielding his e-mails so he may never read customer complaints ….Anyway Ben up North somehwhere listened carefully to my concerns – no final settlement paperwork following a house move 6 weeks ago – he promised everything would be sorted out by post. He did say the customer “service” department is inundated with mail and cannot deal with it all quickly enough. My feeling is that Talk Talk is sadly an inefficient monster that is now out of control.
And let us know what the resolution is! Talk to Richard