You know it’s a desperate situation when people are willing to dump 70 pounds just to be released.
I registered with TT on April 26th and am still waiting for connection. I have spoken to numerous members of TT CS and have yet to receive anything positive from any of them. I have provided two MAC codes, spoken to CS on 0870 444 1820 and been put on a succession of holds until such time that I have put the phone down.Finally I decided that I would tell them where to stick their BB. If necessary I would pay the £70 disconnection charge. On Friday August 4th I spoke to “Jack” who, surprise surprise said that he had confirmation that I would go live, today, Monday 7th August.. It didnt happen. Today I spoke to an Indian woman who referred me to her supervisor and then I was back on indefinite hold listening to that Goddamned awful recorded announcement. Fortunately my BB is still with Onetel and I do get a 2MB service. When my present MAC key has expired I dont intend to give TT a new one and at least I will have a reliable service.
How is it some of us were lucky and received service immediately? I can’t understand the vast difference in service quality. Good luck RCJ!