I’m not even talking about the weather forecast in Manchester today. A Talk Talk employee (not Fido) has drifted in to remind us about the new call centres being built. On a side note, what amuses me about said call centres is that they’re being implemented by Affiniti, a class ISP if there ever was one.
Talktalk are opening a new call centre to combat the problems they have. It is the 1st time that they have been known to have bad service and are trying to rectify it.
They are having problems as more people signed up to broadband then they estimated.
I’m sure, as frustrating as it is, if peole hold tight and put up with it a bit longer it will get better and you will be able to enjoy the cheap/free broadband.
I’m not sure it’s worth it, FYI. The possibility of cancelling my service with you when my contract up scares me to bits. Will it be better than now? Possibly. But, even when I was checking out Talk Talk initially all reports pointed to crap customer service. If what we’re receiving now is indicative of a corporate culture, I’m not sure how more bodies will change that.
Talk to FYI