I’d have to agree with James’ tone below. What planet are their support people on? Occasionally my Talk Talk connection drops while I’m off making a cup of coffee or getting a glass of water. Is magical me drifting through the ether, right clicking on my connection icon and then coming back all without me knowing? Or possibly the broadband gnomes are slipping into my computer room while my back is turned or even while I’m updating this blog? Come on guys. Your service can’t stay up. It’s not our fault. Time to admit it and get some ADSL Viagra.
Hi everyone, my BB connection drops approximately five times a day, give or take, even when I’m in the middle of an important download.Yet TalkTalk technical dept.,when I can get through,tell me it’s my fault as I am deliberately disconnecting.NOW WHY WOULD I BE PAYING FOR A DOWNLOAD, AND DELIBERATELY TERMINATING MY CONNECTION BEFORE I’TS FINISHED?. This NEVER happened with Virgin!. Ten days in, already I want out. Prospectives, cancel now!.
It never happened with Freeserve’s dial up service either. What does that tell you?
PS. Just tested my BB speed with ‘adslguide.org’, 372kbps. Pretty abysmal, for any time of day, Virgin never dropped below 1300kbps.No, I am not on commission, I am simply using my previous ISP (Virgin) as comparison. And would you believe it, as I was writing this, my BB connection dropped yet again!. My fault,no doubt.
Out of curiosity, what’s the contention ratio for free broadband customers? Ours is 50/1 and thankfully there aren’t many in our neighborhood using the exchange at the moment. We get consistently quite good speeds (900 kbps) on ADSL guide. 372 is horrible. Talk to James