Multi gaziollionare (at our significant expense) is on BBC Money tonight rambling on about how he’s putting his name to our woes. I wonder how long it took him to figure out the basic service and customer service is a load of shit? I’ve known since May 8th, when the great DNS outage of 2006 happened. Wonder what took him so long to figure it out.
Rather amusingly, the head of BT Retail, Ian Livingston has referred to Talk Talk’s product as being the Lada of broadband. We think you’re spot on. Might I suggest paying our 70 pounds to get the hell out of Talk Talk and come over to you? I would. There’s a good opportunity for BT here….
But, as per usual, whilst everyone else thinks the Lada analogy is fair, Charles Dunstone is wildly delusional.
He also said he resented TalkTall’s product being described as the “Lada of broadband” by Ian Livingston, the head of BT Retail. Mr Livingston said like Lada cars, some broadband offers might be cheaper “but you get a lot less with it”. Mr Dunstone, who referred to himself as “recklessly optimistic at times”, has staked his reputation on improving the speed with which Carphone connects its broadband customers and improving customer service levels.