It only actually took me 30 minutes to get our service up and running. But there are two things to keep in mind here:
1. I work in IT, with real routers every day
2. I can setup a functioning network with my eyes closed, drunk and on drugs. (I haven’t tried, perhaps I should?)
So 30 minutes is a damned long time to plug in the USB router and make it go. Most of my issues had to do with the actual CD as opposed to anything really technical. In the end I located the dialler program and double clicked it. Can’t remember for the life of me what the name of the file was.
I’m so angry with Talk Talk. I’ve had endless problems with the Connect and Go (should be Connect and Stop) CD. I spent a huge amount of time and money trying to talk to someone last Saturday and eventually scored some success persevering on my own with the CD installation process which wouldn’t accept my ID and password. Then everything comes to a full stop with a message mid way through installation – “Currently we are not able to access server files”. This message has been current for 3 days now, and I have to use the CD to get any internet access. Getting through to anyone in Talk Talk (except sales) is too expensive. Does anyone know how to fix this?
I suspect that Margaret is having the same problem I was. Here’s a possible quick fix:
1. Right click on your Start button (with the little Windows symbol on it) and click ‘Explore’
2. In the left hand pane locate your CD drive (with the Talk, Talk CD in it) and double click on the folders until you find a .exe. If I remember correctly it’s coupled with something that says ‘diag’ on it, I think under the software for the actual USB modem. That should install the Windows dialler as well as the basic Talk, Talk software.
Can anyone get any more specific than that? I need to have a look when I get home.